Personalized Strategy
A Strategy That is as Unique as Your Organization
At CBC, we understand the unique financial challenges faced by healthcare institutions. Hospitals operate in a complex environment where patient care is paramount, but financial sustainability is equally critical. Our personalized debt collection and revenue recovery strategies are specifically designed to address the distinct needs of hospitals, ensuring they maintain financial health while continuing to deliver exceptional care.
Why Choose CBC?
- Healthcare Expertise: With years of experience in the healthcare industry, CBC is well-versed in the intricacies of hospital billing, insurance claims, and patient payment plans. We know that each hospital has its own financial ecosystem, and we tailor our strategies accordingly.
- Patient-Centric Approach: We prioritize maintaining positive patient relationships. Our collection strategies are designed to be empathetic and respectful, recognizing the sensitive nature of medical debt. We work with patients to find solutions that fit their financial circumstances, ensuring they can focus on their health without undue stress.
- Compliance and Integrity: CBC adheres to all regulatory requirements, including HIPAA and FDCPA. We ensure that our debt recovery practices are transparent, ethical, and compliant with all federal and state regulations. Your hospital’s reputation and patient trust are always our top priorities.
Our Personalized Strategies
Comprehensive Revenue Cycle Assessment
We begin by conducting a thorough analysis of your hospital’s revenue cycle. This includes reviewing billing processes, payment posting, denial management, and patient follow-ups. Our goal is to identify gaps and inefficiencies that may be hindering your revenue recovery efforts.
Customized Collection Plans
Every hospital has a unique patient demographic and financial structure. CBC develops tailored collection strategies that align with your specific needs. Whether it’s creating specialized payment plans for patients or implementing early-out programs, we ensure that every approach is customized for maximum effectiveness.
Patient Communication and Education
Clear communication is key to successful debt recovery. We engage with patients through multiple channels, including phone, email, and mail, to ensure they fully understand their financial obligations and the available payment options. Our team is trained to handle sensitive conversations with compassion and professionalism.
Advanced Analytics and Reporting
Data-driven decisions are at the heart of our strategies. CBC uses advanced analytics to monitor collection performance, patient payment behaviors, and overall revenue trends. We provide your hospital with regular, detailed reports that offer insights into the effectiveness of our recovery efforts and areas for further optimization.
Insurance Claim Resolution
Unresolved insurance claims can significantly impact a hospital’s revenue. CBC specializes in insurance follow-up and denial management, ensuring that claims are processed and paid promptly. Our team works diligently to resolve any disputes or issues that may delay payment, helping to minimize your hospital’s financial risk.
Continuous Improvement and Support
Our relationship with your hospital doesn’t end with debt recovery. CBC is committed to continuous improvement, regularly reviewing and refining our strategies to adapt to changing regulations, patient behaviors, and industry trends. We provide ongoing support to ensure your hospital’s financial health is sustained in the long term.
Success Stories
At CBC, our success is measured by the financial stability we bring to hospitals and the peace of mind we provide to patients. Explore our case studies to see how we’ve helped healthcare institutions like yours recover millions in lost revenue while maintaining patient satisfaction.
Get Started with CBC
Ready to take control of your hospital’s financial future? Contact CBC today to schedule a consultation and discover how our personalized strategies can enhance your debt collection and revenue recovery efforts.
Let CBC be your trusted partner in financial recovery, so you can focus on what matters most—delivering quality care to your patients.
2016 Highway 75 Suite 6 Blountville, TN 37617
P: 423.354.0035 F: 423.354.0240 TF: 800.580.0035