LEADERSHIP TEAM
Marc Carter
With 44 years in accounts receivable management and an extensive history of HFMA leadership roles, Marc is uniquely positioned to deliver high performance solutions to health care systems, utilizing advanced technology and human capital.
Joey Nichols
Chief Operations Officer Joey Nichols works closely with AI-software designers at RMEx on the operations and technology side to develop new products and processes. Joey is an active member of ACHE, HFMA, and MGMA.
Penny Bays
Part of CBC’s success for more than 20 years, Penny is responsible for day-to-day operations, where she is known for her knowledge and guidance on company procedures and performance.
Bethany Kinkel
With extensive knowledge and experience from owning and operating an agency for over 20 years, Bethany is responsible for growing CBC’s brand and footprint. Her focus is client relations and agency performance. She is active in HFMA.
Mike Phillips
Wanda Chapman
With CBC since 2000, Wanda oversees the collectors and collection efforts and is the daily point of contact for operational matters related to all clients’ contracts.
Debbie Monk
Since 2002, Debbie has worked in all positions, data entry, legal, posting, collecting and now services our clients and manages the clerical staff.
Being available whenever you need to reach us is an automatic and unique feature of your relationship with CBC. Understanding your needs and providing excellent, responsive service starts at the top with CBC and permeates the entire organization.
- 24/7/365 access to the firm’s owners and managers as we work with you to meet your unique needs and continuously improve all aspects of performance.
- With CBC, you get a dedicated and experienced account team who are revenue cycle experts able to design and execute collection strategies specifically for your customized needs, now and in the future.
2016 Highway 75 Suite 6 Blountville, TN 37617
P: 423.354.0035 F: 423.354.0240 TF: 800.580.0035